Silgan White Cap Polska Sp. z o.o. is part of the global Silgan Group—one of the leading manufacturers of packaging for global brands in the food and FMCG industries. The company specializes in the production of metal, plastic, and composite lids designed to protect oxidation-sensitive, pressure-packed, aseptic products, and non-carbonated beverages.
The Polish branch of Silgan White Cap, located in Niepołomice, plays a key role in the company’s European structure, providing technologically advanced closure solutions for food and beverage producers. By combining modern production lines, high safety standards, and expertise from multiple markets, the Niepołomice plant maintains its position as one of Silgan’s most important production centers in the region.
As part of the global Silgan Holding Inc., the company draws on international experience and technological resources while focusing on local market needs. With the organization’s dynamic growth and rising customer expectations, the Niepołomice branch increasingly analyzed internal processes, seeking solutions that support teams, streamline daily work, and prepare the company for the next stages of growth.
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Implementation Goal
With the company’s growth and market expansion, it decided to move toward automating its maintenance department. To ensure the machinery at its Krakow factory was maintained in proper condition, a CMMS system was implemented.
The goal of implementing a CMMS at the Niepołomice factory was to streamline service request processing and preventive maintenance by replacing the existing solution with a single, coherent tool supporting the maintenance department. The system was intended to improve communication between production and maintenance services, increase the transparency of ongoing tasks, and enable real-time access to information on the status of requests and planned work.
Another important goal of the project was to standardize technical inspections, better monitor timeliness, and more accurately record work hours. The CMMS implementation was intended to support daily maintenance management, improve response times to breakdowns, and create a solid foundation for further process development based on historical data and performance indicators.
How did the CMMS system help?
The system provided functionality that facilitated the automation of maintenance operations and enabled efficient verification of completed work. To best support the company’s internal processes, its functionalities were adapted. As part of the work to adapt the system to the client’s needs, mobile checklists and ticket management in the mySupport application were modified.
,,Data visualization became particularly crucial for the efficient operation of maintenance technicians. Our employees were very keen to improve information analysis within visual management, which is an important element of the LEAN philosophy. This allows us quick access to information about ongoing work at the plant.”
Wojciech Bułat, Maintenance Manager
The CMMS implementation process was smooth and without any major obstacles,
and the collaboration did not end with a one-time service; the system is being developed over time and in line with Silgan White Cap Polska Sp. z o.o.’s ongoing desire to grow.
